TERMS AND CONDITIONS FOR THE SALE OF PRODUCTS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. BY USING THE QM DRAIN WEBSITE OR PURCHASING PRODUCTS FROM QM DRAIN, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. THESE TERMS GOVERN YOUR USE OF THE SITE AND ANY PURCHASES MADE FROM QM DRAIN.

How We Will Accept Your Order

Our acceptance of your order will take place when we email you an order acknowledgment confirming the details of your order. At this point, a contract will come into existence between you and us. If we are unable to accept your order, we will inform you via email or telephone and will not charge you for the product that cannot be provided. This could be due to the product being out of stock, payment authorization issues, or unexpected limits on our resources. If the product ordered is out of stock, you will have the option to receive a refund or wait for the product to ship once it is restocked.

If We Cannot Accept Your Order

Product and service availability may be limited. If we cannot accept your order, we will inform you promptly and will not charge you for the product that cannot be provided. If the product is out of stock, we will offer you the option to either wait for the product to be restocked or receive a refund.

We Only Sell to the United States of America

Our website is solely for the promotion of our products in the U.S., and we do not accept orders for products shipped to addresses outside the U.S.

Rights to Make Changes

Your Rights to Make Changes: Please promptly contact us if you wish to make a
change to your order. We will inform you whether the change is possible and any
associated changes in price or timing. If we cannot make the change or if the
consequences are unacceptable to you, you may cancel your order if it has not
shipped yet.

Price and Payment

Price: The prices of the products are listed on the order pages when you place
your order. Prices online may differ from prices available in stores or other
retailers.
Sales Tax: Sales tax, where applicable, will be shown on the checkout page
based on the shipping address.
Inaccurate Prices or Product Descriptions: Although we make reasonable efforts to ensure our prices are correct, we may find errors. If a price is incorrect, we will contact you before processing the order and will allow you to confirm or cancel the order. If a mispricing is identified during processing, we may cancel the order, refund the payment, and request the return of goods.
Payment: We accept payments through Visa, Mastercard, Discover, American
Express, and debit cards. Payments are processed securely using Stripe, a trusted payment processor. Payment must be received prior to shipment. If fraud is suspected, we reserve the right to cancel or place a hold on the order.

Shipping & Delivery

Delivery Costs: Delivery charges are shown in the checkout cart unless your order qualifies for free shipping. Large, heavy, or bulky products may incur
additional delivery charges and will be delivered curbside by scheduled
appointment.
When We Will Provide the Products: We will typically ship your products within 4 to 7 business days (Monday through Friday) once your order is accepted. If there is a delay or if products are backordered, we will notify you of a revised shipping date. If the new date is not acceptable, you may modify or cancel your order.
Delivery Delays: If delivery is delayed due to events beyond our control (such as
strikes, weather, or other unforeseen issues), we will notify you as soon as possible. We are not liable for delays, but you may cancel your order if a substantial delay is expected.
Title and Risk of Loss: Title and risk of loss pass to you once the shipment is
delivered to the shipping carrier. Returns will not be accepted until the product is
received at our designated return location.

For more information, please refer to our Shipping Information section.

Cancellations and Returns

Product Cancellations: You may cancel your order for products prior to shipment
by contacting us at 954-773-9450.

Order Returns: Products can be returned according to our Return Policy. You will need to follow the Return Procedure to obtain a Return Goods Authorization (RGA) number within 30 days from the date of the invoice. Return shipping costs are generally paid by the customer unless the product is defective.

For further details, please refer to our Return Policy.

Our Rights to Cancel the Order

Our Rights to Cancel: We may cancel any order at any time if you have violated
these terms or if we are unable to reasonably deliver the products to you.

Discontinued Products: If we discontinue a product in your order, we will promptly notify you and issue a refund for any payments made in advance for products not provided.

Product Warranty

QM Drain products are covered under a Limited Warranty which can be found on our Warranty Terms page. Please carefully read the warranty terms and inspect the products upon delivery. You must promptly notify us of any product damage or defect after receiving the product. Our warranty is QM’s sole and exclusive warranty on the products and provides the exclusive remedies for non conformities.

For full warranty details, please visit our Warranty Terms page.

Disclaimer of Other Warranties and Limitation on Liability

Disclaimer: The Seller disclaims all implied warranties, including but not limited to warranties of merchantability or fitness for a particular purpose. QM Drain’s
Limited Warranty supersedes any other warranty.

Limitation on Liability: The Seller will not be liable for any direct, indirect,
compensatory, incidental, punitive, or consequential loss, claim, or damages,
including but not limited to personal damage or loss of life.

Governing Law and Jurisdiction

Governing Law: These Terms and Conditions are governed by the laws of the
State of Florida.

Jurisdiction: Any legal action arising from these Terms will be handled exclusivelyin Broward County, Florida courts.

Force Majeure

We are not liable for delays or non-performance due to events beyond our control, including but not limited to natural disasters, strikes, or government actions.

Notices

Any notices required under this Agreement must be in writing and delivered via reliablecourier or postal service to the addresses specified in this Agreement.

Amendments

We reserve the right to modify these Terms and Conditions at any time. Any
amendments will be posted on the website and will apply to future orders.