Warranty

Limited Lifetime Warranty

This Limited Lifetime Warranty applies exclusively to the original purchaser and is valid
when the product is bought through an authorized QM Drain Seller, Distributor, or
directly through the QM Drain website and properly registered.

The warranty period for products in Polished, Luxe Gray, Champagne, Bronze, Black,
and Gold finishes is three (3) years from the date of purchase.

Exclusions & Limitations:

QM Drain is not responsible for damages resulting from:

  • Use of abrasives, sealants, or harsh cleaning products
  • Misuse, neglect, or improper maintenance of the product’s finish
  • Damage caused by accidents, abuse, fire, insects, animals, or hard water
  • Improper installation
  • Improper storage, handling, maintenance
  • Alteration or modification of the product from its original condition

It is the purchaser's responsibility to maintain the product finish and follow the cleaning instructions.

A licensed professional is required for installation; however, licensure alone does not
guarantee proper installation. The quality of the installation is equally important for the
product’s performance. We strongly recommend verifying that the installer follows QM
Drain’s installation guidelines to avoid voiding the warranty.

This warranty is non-transferable.

Labor Charges:

This warranty does not cover labor or costs associated with installation, removal, repair,
replacement, shipping, handling, or any other related expenses.

Warranty Claims:

 If you discover a defect, please report it to QM Drain within 10 days
of occurrence. The defective product must be held for inspection by an authorized QM
Drain representative. Upon confirmation of a defect, the product will either be repaired
or replaced at QM Drain´s discretion.

QM Drain’s liability is limited to repair or replacement, and does not cover any additional costs such as removal, reinstallation, transport, loss of time, salary, or any other related expenses.

Disclaimer of Warranty

The Seller disclaims and excludes from the Agreement any and all warranties
representations or conditions, whether express or implied, including warranties,
representations or conditions of merchantability or fitness for a particular purpose

arising by statute, by law or from a course of dealing or usage of trade. The Limited
Warranty replaces any all-other warranties of the Products. The Buyer hereby
acknowledges and expressly agrees that the Seller makes no other warranty of any kind
whatsoever, whether written, oral, express, or implied. Notwithstanding anything
contained in the Agreement or otherwise, the Seller will not be liable under the
Agreement or under any contract or rule of law or equity, (including without limitation
those relating to breach of contract, tort, negligence, gross negligence, strict liability or
other legal or equitable theory) for any direct or indirect, compensatory, incidental,
punitive, exemplary or consequential loss, claim or damages (including without limitation personal damage or loss of life) or for damages arising from the loss of profits or loss of business related to the Products.